Today, Lucidworks, an AI-powered search and experiences company, announced Springboard, a SaaS-based search platform. Connected search is the first app to be launched on Springboard. Fusion has been updated to help marketers find the most relevant messaging and content for individuals based on click and search behavior.
Springboard, a cloud-native platform for searching, is designed to make it easy for businesses to scale and set up without any operational overhead. According to a company statement, apps built on Springboard will help improve search performance, reduce maintenance, and deliver relevant results.
” The Springboard design philosophy states that high-quality, scaled search should be simple to implement and cost-efficient. Lucidworks CEO Will Hayes stated in a release. “We’re making it easy for customers to create connections between people, capture and understand signals that show preference and intent, and improve the total experience of customers, service agents, and employees without requiring search or development experience.”
In the second half of 2022, Fusion will add page ranking functionality that will allow users to surface more relevant products and documents to customers, along with further updates and improvements to the core product.
Why we care. Marketing technology has made great strides in involving more people.
Also, Lucidworks has demonstrated with their Connected Experience Cloud that search, whether on Google or on a company’s home